Account deletion

Delete Your Asta Account

Delete Your Asta Account

Delete Your Asta Account

Asta — by Asta AI (asta ai ab). This page explains how to delete your Asta account and what happens to your data.

Asta — by Asta AI (asta ai ab). This page explains how to delete your Asta account and what happens to your data.

Option 1 — Delete in the app (recommended)

Option 1 — Delete in the app (recommended)

1

Open Asta and sign in.

2

Go to your Profile → Settings.

3

Scroll to Account Actions and tap Delete Account.

4

Confirm on the second prompt. Your account and data are deleted immediately.

Option 2 — Request by email

Option 2 — Request by email

If you can no longer access the app, email nicole@astaai.se from the address on your account with the subject “Delete my account”. We verify ownership and complete the deletion within 30 days.

What gets deleted

What gets deleted

When you delete your account, we permanently remove:

Your profile (name, gender, area/approximate location, reflections, photos)

Your messages and conversations

Your matches and recommendations

Your login credentials and authentication record

Deletion is permanent and cannot be undone.

What we keep, and for how long

What we keep, and for how long

For safety and abuse-prevention, if another user reported your account, a record of that report is retained in anonymized form (your identifiers are removed) for as long as needed for moderation and legal compliance. We do not retain any other personal data after deletion. Routine backups, if any, are purged on their normal rotation (within 30 days).

Asta · astaai.se · Questions: support@astaai.se

Asta · astaai.se · Questions: support@astaai.se